FAQ
Questions worth resolving before the build.
Direct answers on scope, timelines, ownership, AI and how PROMTURE works.
Frequently asked
About PROMTURE
What does PROMTURE do?01
PROMTURE is an AI systems and software company. We build AI agents, automation and custom software for businesses replacing manual operations with systems they own.
What kind of businesses do you work with?02
Ecommerce brands, agencies, startups and product companies, service businesses and enterprise teams — across India, the UK, the US, the UAE and Europe.
Are you an agency?03
No. We build systems rather than campaigns or marketing deliverables. The work is engineering: architecture, integration, software and automation.
How is PROMTURE different from a traditional agency?04
We build operational systems intended to run for years, document them for handover, and refuse work where an existing product would serve better.
Frequently asked
Services and scope
Where should we start?01
With one process. Automating a single well-understood workflow establishes whether the approach works before larger scope is committed.
Do you only work with AI?02
No. AI is used where interpretation or judgement is required. A significant share of valuable automation involves no AI at all.
Can you work with our existing systems?03
Yes, where they expose an API, a database or a supported data exchange. Constraints are identified during discovery.
Do you provide ongoing support?04
Yes, as an ongoing engineering engagement or by supporting handover to your own team.
Frequently asked
Process and timelines
How long does a project take?01
A single automated workflow typically takes weeks. A connected operational system spanning multiple processes takes months. Scope is agreed before build begins.
What do you need from us?02
Accurate information about how the process really runs, access to relevant systems, and one decision-maker able to resolve questions.
How do projects start?03
A conversation about the process, then discovery producing a process map, an automation assessment and a scoped build plan.
Frequently asked
Commercial
How do you price work?01
Per engagement, based on scope, integration complexity and accuracy requirements. Ongoing engineering is arranged on a retained basis.
Do you publish rates?02
No. Two projects described identically can differ several-fold in real complexity, and a published rate would mislead one of them.
Who owns what you build?03
You do — code, data, infrastructure and documentation. Nothing required to keep the system running is retained by us.
Frequently asked
AI specifics
How accurate are AI systems?01
It depends on the task and data. Confidence thresholds route uncertain cases to a person, and accuracy is measured before manual processes are retired.
Is our data used to train models?02
No. Where processing occurs, what is retained and which providers are used is defined during architecture and documented.
What happens when an AI system makes a mistake?03
Consequential actions are gated by approval, actions are logged and escalation paths are defined.
Will automation replace our staff?04
Most engagements remove the repetitive portion of roles rather than the roles, preserving capacity for judgement.
Start with one process
Tell us what your business is doing manually.
We will tell you what is worth building, what should be automated, and what is not.